The Vileda SuperMocio Soft Mop & Refill cleans with ease. Are you tired of mops that cause streaks or simply push dirt elsewhere? This mop is hard when it needs to be and soft when it has to be, so it’s a good choice for homes with a lot of activity and floors that can be easily scratched. It gets into all the nooks and crannies, and it wipes clean and streak-free in a flash, all due to its soft microfibre strands and lemon-shaped head.

Vileda SuperMocio Soft Mop with Refill - One Size Fits All It's not just a mop; it is an entire floor care system. The SuperMocio Mop Head and Handle Bundle comes with an additional refill so you're set for months. You can quickly and without fuss take care of your floors with this kit, whether it's post-dinner parties or deep cleaning over the weekend.

What's Included:

• 1 x Vileda Soft Mop Handle SuperMocio

• One mop head (shaped like a lemon) (if attached, detach it first)

• 1 Refill for SuperMocio Soft Mop

Key Benefits:

• Soft but tough; great for laminate, vinyl, tile, and hardwood.

• 30% Microfibre blend: instantly grabs dirt and spills.

• The shape of the mop head is like a lemon, making it easy to work in corners.

• Quick-release refill system: Simply snap it out and back in within seconds.

• Machine washable head: easy to wash and use again.

• Compatible with Torsion bucket: Wringing is easy, doesn’t require a lot of effort.

• This material is very robust and water-absorbent. It was made to last.

Application Tips:

• You will want to use it daily for cleaning your kitchen, bathroom, and living room.

• Dampen the mop slightly when you are dealing with easily-spoiled floors.

• Don’t waste it as it dries out well. Couldn’t recommend this mop any more; it’s only at its best when you wring it out fully over the Vileda Torsion bucket.

FAQs:

Q1: Is this mop suitable for wooden floors?

 Yes, microfibre is gentle enough to use on delicate surfaces.

Q2: How frequently do I require a new refill?

 Every two to three months, or whenever it appears scruffy.

Q3: Can the mop head be washed in the washing machine?

 Yes, you can put it in the washing machine at temperatures of up to 60°C.

Q4: Is there a handle on the mop?

 Yes, both the mop handle and head are included.

Q5: What makes the head suitable for use in confined spaces?

 The oblong lemon shape helps it get into smaller nooks and crannies.

Q6: Will it work with any bucket?

 The best bucket to use it with is the Vileda Torsion pail.

Q7: Will it stain on tiles that are shiny?

 No.

Q8: Is it difficult to insert the refill?

 Yes, you just have to twist it and snap it.

Q9: Can I clean it with cleaning solution?

 You can use the floor cleaner that you prefer.

Q10: What is the mop made of?

This is comprised of 30% microfibre and 70% absorbent yarn.

We at Nestly Home want to make sure that all of our trade customers have a simple and reliable wholesale experience. We are sure that our products and packaging are of high quality, but we know that sometimes things need to be sent back. That's why we've made a clear and simple Returns Policy that puts your business first.

Return Window

You have 14 calendar days from the day you get your order to start a return. Please call our customer care staff with your order number, item information, and reason for return to start the return process. We may not accept returns requested after this time. 

Conditions for Eligible Returns

We will take back items for the following reasons:

• Items that were damaged when they got to you
• Items that were sent to the wrong address
• Extra or undesired stock (if not used and still in the original packing)

All returns must be in resalable condition and have their original packing. We won't accept returns for items that show indications of use, have been damaged by mishandling, or are missing parts.

Things That Can't Be Returned

Our return policy does not cover some items, such as;

• Items that were made to order or are on clearance or end-of-line stock
• Items that were opened for hygiene reasons
• Items that were returned beyond the 14-day timeframe

If your item fits into one of these groups, please talk to our customer service staff to see what other options you have. 

Claims and Damaged Goods

You have to tell us about the problem within 48 hours after delivery if your order is damaged. Please send clear pictures of the damage to both the package and the product itself. This lets us file a claim with our shipping partners and quickly start the process of getting a new item or a refund.

If you don't report damages within this time limit, your claim may be denied because courier policies require strict respect for reporting dates.

How to Return

To return something, just do these easy things:

1. Contact Us: Within 14 days of delivery, email or call our customer support staff.
2. Return Authorisation: We will give you a Return Authorisation Number (RAN) and instructions on how to send it back.
3. "Pack and Send": Put the things back in their original packaging and include your RAN and original invoice.
4. Shipment: The buyer is responsible for paying for the return shipment unless the item was damaged or sent back by mistake.
5. Inspection: Items will be looked at within 3–5 business days of being received.
6. Refund/Replacement: If approved, a refund will be sent or a new item will be provided.

Fees for Restocking

If you return something for a reason other than damage or an error (for example, if you have too much stock or change your mind), you may have to pay a restocking fee of up to 15%. This helps us pay for the costs of handling, inspecting, and repackaging.

Money Back

The same way you paid for your order is how approved refunds are handled. After acceptance, refunds usually show up in your account within 5–7 business days. If your return is denied after being looked at, you can either pay for the item to be sent back to you or provide permission for it to be thrown away.

Swaps

We don't do direct trades. Please place a new order for a different product if you need one. As explained above, your refund for the returned item will be executed. 

Returns from Other Countries

Returns are allowed from customers outside the UK as well. But the buyer has to pay for return shipment, customs fees, and any delays. We suggest choosing a tracking service and keeping your evidence of shipping. 

Our Promise

As a trade partner, Nestly Home is dedicated to making sure you are happy and trust them. Please don't hesitate to get in touch if you have any problems or are unsure about a return. Our helpful support staff is here to make the procedure as easy and stress-free as possible. 

We believe in long-term partnerships, and we want to handle all return issues fairly, quickly, and in a way that is in line with industry standards.

We at Nestly Home think that beautiful homes start with careful planning and easy access to high-quality goods. That's why we've made a trade-only platform just for businesses that care about style, dependability, and good prices. We are your trusted wholesale partner, whether you are a high-street store, an interior designer equipping homes, or a business buyer outfitting hotels and restaurants.


We only engage with registered businesses because we are a UK-based distributor. This lets us customise our service to match the needs of trade professionals who need a lot of items, steady stock levels, quick delivery, and things that get clients excited. We don't sell to the public; we only facilitate commerce. This means that every part of our platform is made with your business in mind.

What Sets Nestly Home Apart?

The way we curate and care for things sets us apart. We have a large and increasing selection of home goods in important categories, such as

* Kitchenware and cookware Ceramics and serveware Decorative goods Storage and utility items Seasonal home decor Soft furnishings like cushions and wraps Gifts and lifestyle collections

Our procurement team meticulously chooses each item to reflect current trends, classic design, and usefulness. We want to give you ideas that make your home look better while also serving your business demands. Our ranges are updated often to keep your shelves or design projects interesting and new.

Only for Business Buyers

Customers must be registered as a business or trade buyer in order to see our prices and place orders. To secure our price system for real wholesale clients, we check each account. This lets us give you a real trade value, which means prices that help retail margins, volume-based planning, and regular restocking.

Our platform is made for professionals who want more from a provider, like independent store owners, market stallholders, commercial contractors, and stylists.

Located in the UK. Thinking about the whole world. Always Dependable.

Nestly Home is located in the UK and knows what it's like to work in fast-paced retail and contract-based design. That's why we make sure:

* Fast and safe delivery in the UK Affordable shipping choices
Customer service that is quick to respond Inventory control that is always the same Returns and support that are easy to use

We make it easy to order 10 products or 10 pallets. You can easily remain ahead of demand and make your consumers happy by updating your stock every day and adding new collections every season.

Made for Your Business

We are more than just a wholesaler; we are your partner behind the scenes. Our team works hard to make sure that our website is easy to use, works well on mobile devices, and makes it easy for busy professionals to place orders. You can do the following using our trade account dashboard:

* See how much stock you have on hand. Keep track of your orders. Download VAT invoices. Save and repeat old purchases.

Our UK-based customer care team is always ready to help, so don't hesitate to contact or email us if you need it.

Think about the future.

We know that sustainability is becoming more and more important in home goods. That's why we're working hard with manufacturers and logistical partners to cut down on extra packaging, use more recyclable materials, and offer eco-friendly collections where they are available. We are proud to be a part of this adventure that will never end.

Be a part of the Nestly Network.

We are happy to serve hundreds of trade buyers in the UK and around the world, from boutiques and design studios to hotels and visual merchandisers. We have a good reputation for being dependable, providing good service, and offering good value. We would love for you to join the Nestly Home network.

Sign up for a trade account today to get full access to our catalogue, prices, and tools for managing orders. Nestly Home is the provider for you if you want one that understands your aims and always delivers.

Let's work together to make your business grow, one beautiful space at a time.