Privacy Policy
The Nestlyhome.co.uk team maintains your privacy with absolute seriousness and upholds all data protection standards. When you use our website, we adhere to this Privacy Policy that specifies our procedures for data collection as well as protection and usage protocols. Your access to our website indicates your agreement with the practices written in this policy. The document contains all the information about our data handling process. Review it to understand our data practices.
1. Information We Collect
Users of our website submit multiple kinds of personal information to us. Your website usage determines what personal data we collect from you and we can obtain:
1.1 Personal Information You Provide to Us:
Personal data collection occurs when users connect with our website through account creation and purchase operations, or participate in newsletter membership, or send us direct messages. This may include:
-
Name
-
Email address
-
Postal address
-
Phone number
-
Payment information (e.g., credit/debit card details, billing address)
-
Preferences and interests
-
Any other personal information you provide to us
1.2 Information We Collect Automatically:
We may collect certain information automatically when you visit our website, including:
This information is collected through cookies and similar technologies, as described below.
1.3 Cookies and Similar Technologies:
The website activates files called cookies to store small text information when users access the platform. The system creates text files on your device which serve to improve the quality of your experience while saving your preferred choices. Repeated interactions with our website trigger the creation of small text files called cookies for which we have multiple purposes.
-
To provide essential functionality of the website (e.g., remembering items in your shopping cart)
-
To analyze user activity on the site and improve our content and layout
-
To personalize your shopping experience and display targeted ads
-
To track your visits to our site for marketing and analytics purposes
You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of the website.
2. How We Use Your Information
We use the personal data we collect for a variety of purposes, including but not limited to:
2.1 To Process Your Orders:
We utilize your details to handle orders and execute transactions, then fulfill the delivery of your purchased items. Confirmation emails together with receipts and delivery updates are part of our service to customers.
2.2 To Communicate with You:
Contact details that you provide enable us to deliver significant account information along with order-related messages in addition to promotional materials and news about products and newsletters. The process to opt-out of receiving marketing messages starts by using email unsubscribe instructions or making direct contact with our team.
2.3 To Improve Our Services:
We take care of your data to study website behaviors, which helps us improve website operations to deliver better services to our customers. Our website receives optimization focused on speed alongside the development of smooth navigation procedures and accessible features.
2.4 To Provide Customer Support:
Your information gets utilized to handle service requests, while handling problems, and delivering help about your purchases, followed by your website use.
2.5 For Marketing and Advertising:
The information allows us to provide customized advertising which arrives precisely at specific platforms including both social media and Google Ads. The data is transmitted to select partners of our certified marketing network to build connections with potential customers who show interest in our products.
2.6 To Comply with Legal Obligations:
Using personal data becomes necessary to satisfy legal requirements, including tax and accounting rules, as well as fulfill requests made by law enforcement officials.
2.7 For Fraud Prevention:
Your provided data gets used to detect fraud alongside protecting website integrity and ensuring safe transactions take place.
3. Sharing Your Information
Our company ensures protection of your privacy by avoiding any sales activity or trades of personal information you provide. The sharing of your data occurs under these specific situations:
3.1 With Service Providers:
Our business operations rely on trusted third-party companies which enable us to provide services to our users. Payment processors, together with shipping carriers, customer support providers and marketing partners have access to your information so they can fulfill their service responsibilities. All third-party companies acting on behalf of the business must restrict your data usage to service execution while preventing any alternate purposes of data use.
3.2 For Legal and Regulatory Compliance:
We reveal user personal data through legal obligations such as enforcement requests from public authorities and to protect our company property. The disclosure process includes legal requirements and protecting our rights and assets.
3.3 Business Transfers:
If Nestlyhome.co.uk takes part in a merger with another company or the acquisition of its assets, the resulting owner(s) of your details will gain access to them. The service will notify you about such events.
3.4 With Your Consent:
Personal data sharing occurs with third parties after you authorized our action or permitted us so we can fulfill your requests, such as signing up for promotions and special offers.
4. Data Retention
The storage of your data by us extends only through the duration required to execute the actions stated in this Privacy Policy, and beyond that period we obey legal requirements. Our system will securely destroy or transform your data after fulfilling this period.
5. Your Rights Over Your Data
As someone who is a part of the data subject community, you hold multiple rights regarding your data. These rights include:
5.1 Access:
You may demand to gain access to all personal information which we maintain about you.
5.2 Rectification:
You possess the right to ask us to modify inaccurate information present in your data while also requesting data updates.
5.3 Deletion:
The right to request data removal exists although it remains subject to any binding legal requirements and contractual obligations.
5.4 Objection:
You possess the right to decline data processing meant for marketing or any other valid organizational purposes.
5.5 Restriction of Processing:
Our system allows you to prevent us from processing specific types of personal data so long as certain restrictions apply.
5.6 Data Portability:
Users can demand their data in a standard format that permits sending the information to another controller if required.
The exercise of these rights requires you to contact us through the addresses and phone numbers available in our contact data.
6. Security of Your Data
Your personal data security matters to us at the highest level. Our organization implements diverse technical and organizational security measures to safeguard your data against unauthorized access, alteration or disclosure or destruction. These measures include:
-
SSL encryption to protect your payment and transaction data
-
Secure servers and firewalls to protect your data from external threats
-
Regular audits and security assessments to ensure data protection compliance
No internet or electronic storage system provides absolute security in communication. We protect your personal information by every means possible but cannot provide full security assurance.
7. Cookies and Tracking Technologies
7.1 What are Cookies?
The website installs small text files named cookies, which help your browser work better during website interaction. The technology helps websites remember your choices through documentation and tracks user interactions for delivering individualized content.
7.2 Types of Cookies We Use:
-
Essential Cookies: These are necessary for the website to function and enable basic features like adding items to your cart or logging into your account.
-
Analytics Cookies: These cookies collect data on how users interact with our website, allowing us to analyze usage patterns and improve our content.
-
Marketing Cookies: These cookies help us display targeted ads and promotions to you based on your browsing behavior.
7.3 Managing Cookies:
Your browser settings allow you to control the use of cookies on your system. Our website features will function improperly when you disable cookies, although the option to do so remains available to users.
For more information on how we use cookies, please visit our Cookie Policy.
8. Third-Party Links
The website contains links to multiple third-party websites, which serve services and resources. This website provides links to external sites which we do not control nor take responsibility for their privacy standards. Review the privacy statements found on the privacy policies of websites you visit from third-party sources.
9. Changes to This Privacy Policy
This Privacy Policy contains our right to make changes that we will update at any time. The latest version of this policy displays its effective date at the bottom followed by a complete list of changes that have taken place. You should check this page regularly for any modifications that occur.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact us at:
-
Email: help@example.com
-
Phone: +41 71 227 76 90
